Terms & Conditions

By making a reservation, accessing our website, or using any services provided by Grand Horizon Hotel, you agree to the following terms and conditions.

Reservations

• All reservations are subject to availability.
• Guests must provide accurate information during booking.
• Special requests are subject to availability and cannot be guaranteed.

Check-In & Check-Out

• Check-in time begins at 2:00 PM.
• Check-out time is 12:00 PM.
• Early check-in and late check-out may incur additional charges.

Guest Responsibilities

• Guests are responsible for maintaining respectful behavior during their stay.
• Any damage to hotel property may result in repair or replacement charges.
• Guests must comply with all hotel policies and local regulations.

Cancellation Policy

Cancellation and refund eligibility may vary depending on the selected rate plan and promotional offers. Please review booking details carefully before confirming your reservation.

Liability

The hotel shall not be held responsible for loss, theft, or damage to personal belongings unless required by applicable law.