Privacy Policy

Grand Horizon Hotel values your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

• Name and contact information
• Reservation and payment details
• Communication preferences
• Website usage and analytics data

How We Use Your Information

• To process and manage reservations
• To provide customer support and guest services
• To send booking confirmations and service updates
• To improve our website and guest experience
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Third-Party Services

We may use trusted third-party providers for payment processing, analytics, communication, and operational services. These providers are required to maintain the confidentiality and security of your information.

Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by law. For privacy-related inquiries, please contact our support team.

Policy Updates

We reserve the right to update this Privacy Policy from time to time. Any changes will be published on our website and become effective immediately upon posting.